Customer Retention: Show Appreciation To Your Clientele This Holiday Season!

In this episode of the "Next Gen Strategies" podcast, hosts Grant Covault and Tyler Davis explore innovative ways for family-owned small businesses to show customer appreciation, especially during the holiday season. They discuss creative gift ideas like personalized items from Etsy and emphasize the importance of genuine interactions to build stronger client relationships. The conversation highlights the value of personalization, leveraging social media for engagement, and seeking client feedback for continuous improvement. The episode provides practical advice aimed at enhancing customer loyalty and increasing sales through thoughtful and meaningful gestures.

All Episodes Previous Episode

Listen for free

RSS Feed

About the Podcast

NextGen Strategies

Welcome to the NextGen Strategies Podcast, the podcast for modern strategies to help family-owned, small businesses grow and compete.

Join long-time friends Grant Covault, marketing strategist and owner of GC Strategies, and Tyler Davis, CPA and owner of DAT CPA, as they interview subject experts on a variety of subjects such as leadership, marketing, finance, operations and much more.

If you are a current business leader, aspiring entrepreneur, or just someone looking to get the scoop on the latest and greatest happenings in the world of business, this pod is for you!

About your hosts

Tyler Davis

As a CPA and financial strategist, I leverage my knowledge in finance and accounting to help small businesses and individuals thrive in a rapidly changing market. Check us out at www.datcpa.net

Grant Covault

As a FCMO (Fractional Chief Marketing Officer) serving small businesses around the country, I'm blessed to be able to use my God-given skills to help businesses and their leaders creatively compete in ever-changing and difficult markets. Check us out at www.thegcstrategies.com and connect with me on Linkedin!