Business Built Carefully | Part One with Chris Haines

Chris Haines never set out to build the company Marias Technology eventually became.

What started as a technology services operation tied to the insurance industry evolved into a business built on referrals, trust, and a willingness to solve problems customers didn’t even know they had yet.

In Part One of this conversation, Chris, President and CEO of Marias Technology in Covington, Ohio, talks about the early years of the company and how it evolved through constant pivots, customer feedback, and opportunities that appeared along the way.

He also explains why he intentionally resisted the pressure to chase aggressive growth and instead focused on building a company that could support employees, serve clients well, and remain sustainable over the long term.

The conversation takes a deeper turn as Chris shares the reality of running a business during COVID, when Marias Technology suddenly lost nearly 40 percent of its revenue and had to make difficult decisions to protect the people who depended on the company.

This episode offers an honest look at leadership, responsibility, and the weight that often comes with building something that supports more than just yourself.